Contact

Write. We will help.

Want to see Solvee in your salon, pick a plan or sort out a problem?

Pick a topic — your email opens with the subject already filled in.

  • See Solvee

    Tell us about your salon and where your clients write to you — we will show you how it would work for you.

  • Plans and invoices

    Which plan fits, invoices, or a custom plan for a salon chain.

  • Help

    A channel stopped working or the assistant answered differently than you expected — write to us and we will sort it out.

  • Data and privacy

    Access to your data, deletion or a data processing agreement.

Company details

MB "Solvee" · Company code 308095291

Payment and security

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • Revolut Pay

Card data security

We never see or store card details. Payment is handled by Stripe, a payment provider certified to PCI DSS Level 1; the data travels over an encrypted TLS connection straight to them, and we only receive confirmation that a payment happened.

Payment processor

Stripe Payments Europe, Ltd. We collect only what running the subscription requires: company name, a contact email and payment status. Your clients' money never passes through us — they pay you directly for salon services, and we take no commission on bookings.

Currency

All prices are in euros (EUR) and include VAT. If your card account is in another currency, your bank converts the amount at its own rate, so the sum charged may differ slightly from the one shown.

Cancellation and refunds

You can end your subscription at any time by writing to info@solvee.lt — the service runs until the end of the period you have paid for. The fee for an unused period is not refunded, except where our own fault leaves the service down for more than 24 hours in a row.

The full refunds policy